Frequently Asked

Frequently Asked Questions

Here are some common queries our clients usually ask.
We offer a diverse selection of headphones, including over-ear, on-ear, in-ear, and wireless models. Whether you need headphones for music, gaming, or sports, we have a range of high-quality options to suit your needs.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the carrier’s site to monitor your shipment’s progress and estimated delivery date.
Yes, we offer global shipping to many countries. Shipping fees and delivery times vary based on location. Please check our shipping policy or contact customer service for specific details about international orders.

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options. During checkout, you can choose the method that is most convenient for you.

Can I change or cancel my order after placing it?

If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed or shipped, changes or cancellations may not be possible. We’ll do our best to assist you.

If you receive a defective item, please contact our customer service immediately. We’ll arrange a return or exchange and ensure that you receive a replacement or a full refund based on the issue.